Since yesterday, I've been trying to get my brand new Precision PC Gaming Headset microphone work...
I had some help from you guys yesterday, still the mic wasn't working. Earlier today I called the customer support and not to
my surprise, I was greeted by a recorded message: "Thank You for call Logitech Customer Services..."
If you need support for on of our products press 1...
If you are using a Windows operating system press 1...
blab blab Audio devices blab blab press 4
Please wait for on of our custom services representatives...
~~Techo music~~
After about 20-30 mins of this I hung up...then tried three other times with the same results....
I tried a fourth time AND FINALLY someone picks up after about an hour.
The guy didn't seem to bad, but it sounded like he didn't really know anything about the headset...
I talked with him for 25-35 mins re-trying everything again...
I noticed something, the damn mic picks up radio waves from my cellphone!!! I told him about it and he said that can't be and I was like okay.
Not long after that he said I could send it to them and wait 3-4 weeks for them to send back or take back to store for another one (which I might do).
After I got off the phone, I thought back to the radio waves thing and I use the headset/mic on my cellphone radio...I worked perfectly...even better than a car radio.
Now I know I don't have a mic but a radio antenna...
I don't know if there is anything beyond epic failure for this....
I had some help from you guys yesterday, still the mic wasn't working. Earlier today I called the customer support and not to
my surprise, I was greeted by a recorded message: "Thank You for call Logitech Customer Services..."
If you need support for on of our products press 1...
If you are using a Windows operating system press 1...
blab blab Audio devices blab blab press 4
Please wait for on of our custom services representatives...
~~Techo music~~
After about 20-30 mins of this I hung up...then tried three other times with the same results....
I tried a fourth time AND FINALLY someone picks up after about an hour.
The guy didn't seem to bad, but it sounded like he didn't really know anything about the headset...
I talked with him for 25-35 mins re-trying everything again...
I noticed something, the damn mic picks up radio waves from my cellphone!!! I told him about it and he said that can't be and I was like okay.
Not long after that he said I could send it to them and wait 3-4 weeks for them to send back or take back to store for another one (which I might do).
After I got off the phone, I thought back to the radio waves thing and I use the headset/mic on my cellphone radio...I worked perfectly...even better than a car radio.
Now I know I don't have a mic but a radio antenna...
I don't know if there is anything beyond epic failure for this....